In business there is something called the Pareto Parity. It theorises that 80% of your revenue comes from 20% of your customers so it is important to create a positive customer experience. Generally positive customer experience ties in closely with strong customer loyalty.
With the new DRB bonus launched by the government, many F&B businesses in Singapore are upgrading technologically to get that nifty $10,000 payout. One of the most popular technological solutions for F&B business is a modern restaurant POS system.
We sat down with Daniel Tan, founder of Angel Supermart to discuss how he uses the EPOS POS system to compete with bigger players.
If you work in retail, I have no doubt that you’ve met your fair share of customers from hell. It might even get so bad that you feel like quitting your day job. But things do not have to be that way.
The COVID-19 pandemic has exposed how vulnerable retailers are and why it’s so important to digitise their business. If you still feel that digitally upgrading is not a priority then just take a look at our local government.
The reopening of Phase 2, effective 19 June, was announced yesterday. While retail and f&b stores has been given the green light to reopen, there are some key information that owners should know.
The Digital Resilience Bonus (DRB) has expired on 30th June 2021. For current grants, kindly contact the EPOS sales team.
The recent pandemic have significantly affected the world in every aspect. It isn’t surprising to learn that there a potential recession is looming over the horizon. As a business owner, it is very important to find ways to protect your company and try to “recession proof” your business.
The Digital Resilience Bonus (DRB) has expired on 30th June 2021. For current grants, kindly contact the EPOS sales team.
The lockdown here in Singapore came at an abrupt time. This caused many stores to be unable to adapt or find solutions easily. While there is no surefire solution on what your business should do, here are some ideas that you could possibly see implemented into your restaurant.