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Signing up as a member on the Kiosk
This update allows customers to sign up for a membership on the Kiosk.
When the customer chooses to sign up as a member on the Kiosk, a sign-up QR code will appear on the screen for customers to scan.
After scanning the QR code on the screen, customers will be redirected to Whatsapp. Customers will also receive their E-Membership card via Whatsapp.
Customers can scan their E-Membership card received using the Built-In Kiosk Scanner.
Customers will automatically be tagged to their order.
Scanning the E-Membership card on the Kiosk
This update allows customers to scan their E-Membership on the Kiosk.
Customers can scan their E-Membership card using the Built-In Kiosk Scanner, as directed by the message on the screen.
- If login is successful, customers will be redirected to the ordering page.
- If login is unsuccessful, an error message will appear. Customers can either scan their E-Membership card again or click the Return button to go back to the dining selection page.
Setting Up E-Waiter Mode
To enable E-Waiter Mode on the Kiosk, users can enable it using the Kiosk system.
On the homepage of the Kiosk, users can long hold the top-left corner of the screen to enter the settings page.
Users will be prompted to key in a PIN Code: 123456
Users can click on the ‘Config’ tab, and toggle the E-Waiter Config button on.
Users can click on the Waiter Auto Logout button to enable/disable the auto logout feature and edit the time before being logged out automatically.
Users have to click on the Save Changes button for the changes to be implemented.
Using E-Waiter Mode
To utilise the E-Waiter Mode on the Kiosk, users can select the login account and enter the PIN code.
After logging in successfully, users can select the dining option and enter customer’s membership information.
Users’ logged-in account name would be displayed at the bottom corner and users can add items to cart and place orders for customers.
Users can click on the account name for the Logout button to show.
Once the order has been placed successfully, the POS will show the logged-in account on the E-Waiter Mode on the Kiosk as the salesperson on the corresponding item(s).
Setting Up Table Selection
To enable Table Selection on the Kiosk, users can enable it using the Kiosk system.
On the homepage of the Kiosk, users can long hold the top-left corner of the screen to enter the settings page.
Users will be prompted to key in a PIN Code: 123456
Users can click on the ‘Config’ tab, and toggle the Table Selection button on.
Using Table Selection
In both the ‘Dining’ and ‘Takeaway’ dining options, users can click on the Select Table button to select their tables on the bottom right corner of the menu page.
Once selected, the table number would be displayed on the bottom right corner of the menu page.
In the Sales View of the POS system, the table number selected by the user will be displayed.
On the Table Layout view, the selected table will be occupied and highlighted in green.
In order to increase the operational efficiency of businesses, users can retrieve unpaid orders before sending them to the kitchen printer.
When the ‘Auto Send All’ toggle in the backend is turned off, unpaid Kiosk orders in the Pending Confirmation column will display a ‘Retrieve’ button.
Once the order has been placed on the self-service Kiosk, users can click on the Bell icon to view ‘Pending’ and ‘Confirmed’ orders.
When users click on the targeted pending order, there will be a panel on the right-hand side to show the order details and display a Retrieve button.
Clicking on the Retrieve button will redirect users to the Sales View to edit the order and can click on the ‘Order’ button to send it to the kitchen printer.
The order will then be moved to the ‘Confirmed’ column.
