February 2025
This February, several features across our POS, Backend, and Web Ordering App have implemented features to enhance the experience of both the users and customers.
What’s New
Not sure which affects you?
These icons indicate which group of users is impacted by each enhancement: Point of Sale (POS) users, Backend users, or Web Ordering App users.
( 🖥️ POS — ⚙️ Backend —📱 Web Ordering App —🤖 Android POS —👨🍳 Kitchen Display System (KDS))
We’ve introduced a new feature to enhance payment verification for cashiers. Now, when a customer’s payment is successfully processed, a voice notification will announce the payment amount, alongside the existing on-screen display.
How It Works:
- The cashier navigates to the payment view and selects the payment method (UOB Paynow / ANEXT Paynow).
- The customer scans the generated QR code to make the payment.
- Once the payment is successfully received, the POS system will transition to the payment complete view.
- A voice notification will be played automatically, announcing the amount received.
- “Two dollars received” for a payment of $2.00.
- “Two dollars and forty-five cents received” for a payment of $2.45.
Key Details:
- The voice notification will announce the exact amount received, ensuring clarity for the cashier.
- This feature applies to both the V5 Win POS and Senor POS systems.
Note: No additional setup required. This feature will be enabled automatically on supported POS systems.
We’ve added a new feature that lets you disable sold-out separator items in set menus on the QR ordering site for each outlet. This way, customers won’t be able to order items that are out of stock, helping to avoid confusion and frustration.
1. User navigates to backend > EPOS App > Kiosk & Web ordering > Separator and Modifier Availability.
2. User filters product type as Separator and clicks the pencil icon to choose the specific separator item to set its availability.
3. Users can turn off a separator item to make it unavailable in the set menu. For users with multiple outlets, they can choose to make it unavailable for specific outlets or for all outlets.
4. Afterwards, customers are unable to order the separator item from the Web Ordering App.
We’ve introduced a Check All feature to help kitchen staff quickly clear chits by selecting all items at once, reducing time spent checking them one by one—especially during peak hours.
How It Works:
1. Order View: A checkbox in the order header allows users to check all items in the order at once.
2. Table View: A checkbox in the table header selects all items, including additional orders.
Key Details:
- Checking the header checkbox selects all items on the current page. Meanwhile, items on other pages stay unchecked until viewed.
- Unchecking any item will uncheck the header checkbox.
- Canceled or dismissed orders won’t be selected.
- Once all items are checked, the order can be cleared manually or through auto-refresh.
User now can quickly and accurately register new customers with the correct gender and Title Prefix without manual adjustments.
How It Works:
We implement a gender dropdown selection and auto-mapping mechanism between Gender and Title Prefix during registration.
User now can have GTO and pax data in the report format required by the mall.
How it works:
1. A new parameter ‘gto_svc’ added to the mall daily report that exclude GST but include service charge.
2. “pax_no” field is updated to sum up all order pax counts for the day and display the total.
3. If the user doesn’t select any table and make payments, the Pax_no would dis[lay 0 instead of pax_no.
Sidebar Menu Icon is added to the Table Management View. Now user can access sidebar menu in the Table Management View, even if the table management is set as a default view.
Now the attributes in Webapp Confirmation Page becomes more generic.
When selecting take-away dining option and visiting the confirmation page,
User will see the message on the top left corner from ‘Take your food at’ to ‘Collect your order at’.
How to Update
For POS related features, user will need to update the POS to the latest version, version 5.224.0.0.
For Backend related features, user are not required to perform any actions, the new features would automatically be updated.
Feedback
We value your input! If you encounter any issues or have suggestions for further improvements, please don’t hesitate to contact us.
Stay Connected
Stay updated with the latest news and updates by following us on our social platforms.
Thank You
We appreciate your continued trust in EPOS. This update is just one of many steps we’re taking to provide you with the best POS system on the market.
If you have any questions or need assistance with the update, please contact our support team at:
Call: 6871 8833 / Email: [email protected] / Whatsapp: 8482 1888